Team collaboration gap
When two teams stop working together
When two teams stop working together, work gets dropped between them. Neither team's manager can see both sides. The person who manages both managers can.
What you can notice yourself
- Requests between the teams take longer to get an answer.
- Fewer people review work across the two teams.
- Each team talks about the other as "them".
- Shared work keeps slipping, and each team points to the other.
What to do
- Ask both managers what is slowing work between the teams.
- Name one person on each side as the contact for shared work.
- Give both teams one shared goal.
What to avoid
- Do not decide whose fault it is before you have heard from both teams.
Guides on this
- Team health check: how to run one
How to run a team health check in half an hour: what to ask, how to get honest answers, what to do with the result, and what to watch between checks.
Related signals
- When two teammates stop working together
Two people who worked closely have barely worked together for two weeks.
- How to spot a single point of failure on a team
Only one person knows an important part of the code. If they are away, nobody else can change it.
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