A guide for managers

Signs an employee is secretly struggling

Most people who are struggling do not say so. They do not want to look weak, or to add to your load. You cannot read their mind, but you can notice how their work has changed and ask about it.

Updated

The changes you can see

None of these proves anything. Each one is a reason to ask, not a reason to worry.

  • Work that used to arrive on time now arrives late.
  • They stop asking questions, or stop asking for help.
  • They go quiet in meetings and team channels.
  • They work much longer hours than before, or odd hours.
  • They avoid a particular task or a particular person.
  • Their work is the same, but they seem to take no pride in it.

Why people hide it

They fear it will count against them. They think it is temporary. They think everyone else is coping.

A manager who reacts badly once teaches the whole team to stay quiet.

How to ask

Ask in private, and ask about the work. Say what you have noticed, without judging it.

  • "I noticed the release slipped. What got in the way?"
  • "How is your workload feeling this week?"
  • "Is anything holding you up that I could clear?"
  • "What would make the next two weeks easier?"

What to do next

Agree on one small change and do your part of it this week. Move a deadline, take over a task, or introduce them to someone who can help.

Check in again after a week. If the cause is outside work, you do not need to know the details. Make it clear that they can ask for time or flexibility.

What not to do

  • Do not guess at a cause or diagnose anyone.
  • Do not compare them with the rest of the team.
  • Do not ask in front of others.

The signals behind this guide

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