A guide for managers

Why employees leave and the signs before they go

A resignation is the end of a decision, not the start. By the time it lands, the person has usually been thinking about it for a while. The signs were there earlier, but they were small and spread over weeks.

Updated

The changes you can see

None of these means someone is leaving. Each one is a reason to ask how they are.

  • They speak up less in meetings and team channels.
  • They stop taking on new or long-term work.
  • They stop giving feedback on other people's work.
  • Their working hours change, or they take odd single days off.
  • They stop talking about what they want to do next.
  • Someone they worked closely with has left.

Why managers miss them

Each change is small, and each one has an innocent explanation. A quiet week is just a quiet week. You only see the pattern when you put several weeks side by side.

Managers also give most of their time to the people who ask for it. The person thinking of leaving is often the one who stopped asking.

What to say

Do not ask "Are you looking for another job?" Few people answer that honestly. Ask about their work instead.

  • "How are things going for you lately?"
  • "What would you change about your work if you could?"
  • "What do you want to be doing a year from now?"
  • "What could I do more of, or less of?"

What to do next

If they name a problem you can fix, fix one thing this week and tell them. A small change made quickly says more than a big promise.

If they have already decided to go, thank them, and ask what would have changed their mind. The answer helps the next person.

The signals behind this guide

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