A guide for managers

Quiet quitting: the signs, and what to do

"Quiet quitting" means doing the job as written and nothing more. People stop volunteering, stop staying late and stop going beyond their role. It is usually a response to something, so the useful question is what.

Updated

What it looks like

  • They stop volunteering for new work.
  • They do what is asked, on time, and stop there.
  • They stop helping teammates outside their own tasks.
  • They stop offering ideas in meetings.

What it is not

Working normal hours is not quiet quitting. Someone who stopped working late may simply have set a sensible limit.

A quiet week is not quiet quitting either. Look for a change that lasts several weeks, compared with how that person used to work.

Common reasons

  • Their extra work went unnoticed for a long time.
  • They were passed over for something they wanted.
  • They had too much on, and pulled back to cope.
  • They have little contact with you.

How to respond

Start with curiosity, not a warning. The aim is to find the reason.

  • Ask: "How are things going for you lately?"
  • Ask what they would like more of in their work.
  • If their extra work went unnoticed, say so, and thank them for it.
  • Agree on one change, and check in again in two weeks.

The signals behind this guide

More guides

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