A guide for managers

How to tell if an employee is disengaged

A disengaged employee still turns up and still does the work. What has gone is the extra: the ideas, the help for others, the interest in what happens next. It builds slowly, so it is easy to miss.

Updated

What it looks like

  • They stop offering ideas or opinions.
  • They do what is asked and nothing beyond it.
  • They stop helping teammates with their work.
  • They stop asking about plans, goals or what comes next.
  • They join meetings but add nothing.

What it is not

A quiet week is not disengagement. Neither is a person who is naturally reserved.

Look for a change that lasts several weeks, compared with how that person used to work.

Common reasons

  • Their good work went unnoticed.
  • They do not see where their role leads.
  • They have had too much on for too long.
  • They have little contact with you.
  • They disagreed with a decision and nobody explained it.

How to respond

Start with curiosity. You are looking for the reason, not building a case.

  • "What part of your work do you enjoy most right now?"
  • "What would you like to do more of?"
  • "What has been frustrating lately?"

Then act on the answer

If they feel unseen, thank them for something specific. If they see no path, talk about one next step. If they are overloaded, take work off them first.

Agree on one change and check in again in two weeks.

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